This online Short Course designed by CQUniversity, outlines how fitness professionals can develop retention strategies to maintain existing clients, keep programs and business fresh, value-add to existing clients, develop client-trainer trust, and develop additional revenue through other services.

Feedback and client follow up opportunities are outlined with a range of activities explained to engage and inspire client-trainer relationships.

By the end of this course you will be able to:

• Understand the basics of the client connection, follow up and organic marketing to build relationships in a fitness community
• Implement day to day activities that will ensure clients check in with the fitness business on a daily basis, whether they are physically in your classes or not
• Establish systematic procedures to reduce workload and also a sense of community for members and clients
• Identify the type of fitness community, philosophies you want clients to adopt and embrace
• Identify simple strategies that fitness professionals can adopt for follow up and feedback