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Creative Problem Solving: Design Thinking in Health and Social Care

Learn how design thinking can create innovation in healthcare and social care settings with this online health course from St George's, University of London.

Duration

2 weeks

Weekly study

4 hours

100% online

How it works

Unlimited subscription

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Explore how design thinking can be applied in health and social care

Healthcare systems face many issues: increasing demand, limited budgets, and major health challenges like ageing populations. New approaches are needed to ensure healthcare systems are working as well as they can.

Design thinking is an innovative approach that offers valuable strategies for creating ‘user-centred care’. On this course you will learn the core principles of design thinking including visualisation, iteration, and collaboration. You will explore how it can be applied to the healthcare sector, analysing recent case studies across a range of health and social care settings.

Week 1
The power of design thinking
- Introduction
  In these first few steps, you will be introduced to the course and the educators and obtain an overview of the learning objectives and content to be covered in the first week.
- The context for design and health
  In this activity, we outline the current context for design thinking as a relevant approach for problem-solving in health and social care, with reference to examples and systemic issues facing health and social care systems.
- Design models
  In this activity, we will look at different design models, specifically the double diamond model. We will then go on to think about the problem we use design thinking to solve.
- Design principles
  In this activity, we will look at the 4 design principles in detail and some associated case studies.
- Summary of Week 1
  In this final step, we will review what we have covered over Week 1 of this course.
Week 2
Applied design thinking
- Design in practice
  In this activity, we look at what's to come in Week 2 and introduce a specific case study in Rheumatology where design thinking has been used.
- Double Diamond: Discover
  In this activity, we look at the first phase of the double diamond design model, Discover. We look at what it is and why it is important, as well as examine some toolbox and case studies which showcase this phase.
- Double Diamond: Define
  In this activity, we look at the second phase of the double diamond design model, Define. We look at what it is and why it is important, as well as examine some toolbox and case studies which showcase this phase.
- Double Diamond: Develop
  In this activity, we look at the third phase of the double diamond design model, Develop. We look at what it is and why it is important, as well as examine some toolbox and case studies which showcase this phase.
- Double Diamond: Deliver
  In this activity, we look at the final phase of the double diamond design model, Deliver. We look at what it is and why it is important, as well as examine some toolbox and case studies which showcase this phase.
- Summary of Week 2
  In the final few steps, we will review what we have covered over Week 2 of this course.