Operations Management: Process Mapping and Supply Chain

Learn critical techniques in process mapping to enhance supply chain management and deliver better results for customers, with this online course from Sentinel\|9.

Duration

4 weeks

Weekly study

3 hours

Premium course

What's included?

Solve business challenges with improved supply chain management

Effective supply chain management is crucial in coordinating the process of production. It also plays a key role in managing inventories, location, and transportation of goods and services.

On this four-week course, you’ll gain theoretical and practical knowledge of operations management, with a focus on supply chain management, to help you solve key business challenges.

You’ll learn how to optimise and ensure the continuous improvement of supply chain management to achieve the best sustainable outcome for your customer.

Delve into process management and process mapping

Every business has processes in place, and this system must be efficient in order to reduce problems in both delays and costs.

You’ll analyse key concepts of process management and learn how to ensure an effective approach. Within this, you’ll learn how to use process mapping to identify all the steps within existing processes, and how to use these insights to improve efficiency.

Explore communication and information flow to enhance your business practices

For your business to function properly, communication and information flow are key.

You’ll learn how to improve communication between all departments and employees to ensure information moves seamlessly through the organisation.

Deliver continuous improvement in your supply chain management

To help aid in the continuous improvement of supply chain management, you’ll apply critical thinking to quality and productivity management. You’ll also learn how technology can be used to deliver further improvements.

Learning from the experts at Sentinel|9, you’ll finish the course knowing how to boost your supply chain management for the benefit of both the organisation and the employees.

  • Week 1

    Process management, process mapping and design

    • Course welcome

      Welcome to Operations Management: Process Mapping and Supply Chain. Let's get started!

    • Process management, process mapping and design

      This week we take a look at what process management is.

    • End of Week 1 wrap up

      A review of what's been covered and looking forward to next week.

  • Week 2

    Procedural outline and quality, communication and productivity management

    • Weekly welcome

      Find out what's happening this week.

    • Procedural outline and quality, communication management and process re-engineering

      We explore procedural outline and quality, and learn about SOPs.

    • Quality and productivity management part 1

      The definition of quality depends on the role of the people defining it.

    • End of Week 2 wrap up

      A review of what's been covered and looking forward to next week

  • Week 3

    Quality and productivity, and supply chain management

    • Weekly welcome

      Find out what's happening this week.

    • Quality and productivity management part 2

      We continue with our exploration of quality and productivity management.

    • Supply chain management

      We explore what a supply chain is, and what supply chain management involves.

    • End of Week 3 wrap up

      A review of what's been covered and looking forward to next week

  • Week 4

    Supply chain management - continuous improvement and technology

    • Weekly welcome

      We look at supply chain management in more detail, including the need for continuous improvement.

    • Supply chain management - continuous improvement and technology part 1

      We explore the different categories of inventory.

    • Supply chain management - continuous improvement and technology part 2

      We continue with supply chain management, and take a closer look at supply chain networks.

    • End of course wrap up

      It's the end of the course. Look back at what you've covered and consider what to do next.

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