Effective operations management helps a company design, manage, and optimise its processes successfully.

On this four-week course, you’ll gain in-depth knowledge of processes that are critical for the operation of any business.

You’ll delve into operational management fundamentals, with a focus on resources and workflow management, to help you acquire skills to improve current operational practices.

Gain knowledge on capacity management to develop solutions

To ensure your organisation is able to maximise its potential under all conditions, you’ll unpack the operations of process design and capacity management.

This understanding will help you face common operational problems with the skills to develop solutions.

Explore the importance of resource planning

Delving into resource planning and how you can ensure the effective allocation of personnel, you’ll learn how to optimise your organisation’s people and time.

You’ll also learn how to meet demand by designing a short-term operational plan.

Develop skills in workflow management

You’ll analyse and evaluate the principles of workflow and understand how this applies to your own context. This knowledge will help you gain greater insights into what is happening in your processes and the people involved at each stage.

You’ll then explore the health, safety, and environment (HS&E) and how this intertwines with project management.

Guided by the specialists at Sentinel|9, you’ll finish the course with a solid understanding of how to improve your current operational practices with innovative and sustainable solutions.