Veterinary Administration: Managing a Veterinary Practice

Explore the roles within a veterinary practice to develop the skills to manage the practice with ease and without conflict with this online course from the Learning Lounge.

Duration

1 week

Weekly study

2 hours

Premium course

What's included?

Delve into the role of a veterinary practice manager

A veterinary practice manager needs a variety of skills to navigate their many responsibilities. From looking after business affairs to leadership and working with animals, a practice manager needs to be adaptable to be successful.

On this one-week course, you’ll unpack the duties of the veterinary practice manager and how this role makes a difference in the lives of animals.

Discover the different skills used as a practice manager

You’ll explore the different skills that will help you thrive as a veterinary practice manager such as customer service, communication, supplier relationships, and bookkeeping.

With this knowledge, you’ll understand how to use these skills for planning, consent, and treatment of the animals in your care.

Explore the roles within a veterinary practice

You’ll delve into the wider roles within the veterinary practice and the different responsibilities of veterinarians, senior partners, practice managers, and more.

This understanding will ensure you know how each role within the veterinary practice operates to gain a comprehensive understanding of the business.

Learn how to deal with work conflict

Finally, you’ll explore work conflict and how you can best manage conflict resolution should it arise.

Guided by the experts at Learning Lounge, you’ll finish the course with an understanding of the different roles within a veterinary practice, and the skills to help you successfully navigate this and manage a veterinary practice.

  • Week 1

    Roles, Management and Communication

    • Welcome and introduction

      Welcome to Roles, Managing a Veterinary Practice and the start of your learning journey.

    • Planning and consent

      In this activity, we will discuss treatment and consent, admittance, and insurance relevant to a veterinary practice.

    • Professional roles and administration within a veterinary practice

      In this activity, we will discuss the roles of the practice manager, surgical nurse, treatment room nurse, kennel hand, large animals veterinary nurse and receptionist.

    • Communication and conflict

      In this activity, we will discuss conflict in the workplace and how to manage conflict resolution.

    • Wrap up

      You have reached the end of this course. In this activity, you will reflect on what you have learned.

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